Hardware/Software Requirements

The following are the recommended minimum computer system requirements for running Doctors Access:

Workstation running XP-Professional Service Pack 3

  • A Pentium IV / 500 MHz processor or better (not Celeron)
  • 1GB or more of RAM
  • 16 GB available hard disk space
  • VGA monitor (640 x 480 resolution), set to high color
  • 56 K Modem (on at least one machine) US Robotics recommended
  • CD-ROM drive (CD-RW recommended for Backup on at least one machine
  • Installation and upgrade of Doctors Access requires Administrative user rights
  • An uninterruptible power supply (UPS) with the ability to provide power to the server for 90 minutes, and software to perform a graceful shutdown when necessary due to power interruption.

Workstation running Windows 7 Professional (32-bit) with User Account Controls Turned Off

  • User Account Controls (UAC) turned off prior to installation of Doctors Access
  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit processor
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • 16 GB hard disk space (32-bit) or 20 GB (64-bit)
  • VGA monitor (640 x 480 resolution), set to high color
  • 56 K Modem (on at least one machine) US Robotics recommended
  • DirectX 9 graphics device with WDDM 1.0 or higher driver
  • CD-ROM drive (CD-RW recommended for Backup on at least one machine)
  • An uninterruptible power supply (UPS) with the ability to provide power to the server for 90 minutes, and software to perform a graceful shutdown when necessary due to power interruption.

Server Configuration (For running from a Network Server) Windows 2003, 2008

  • Consult a Certified Microsoft Technician before purchasing and installing
  • User Account Controls (UAC) turned off prior to installation of Doctors Access when applicable

Unsupported Operating Systems

Doctors Access specifically does not support the following Microsoft Operating Systems:

  • All Microsoft operating systems prior to Windows XP
  • Microsoft Windows XP Home Edition and all other “Home” editions
  • Microsoft Windows Vista (all versions)

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Frequently Asked Questions about Windows 7

Q. Will Doctors Access run OK on a Windows 7 computer?

A. Yes, Doctors Access will run fine on Windows 7 if the User Account Controls (UAC) feature is turned off prior to initial installation and if the Windows 7 computer is properly configured on your peer network. Turn off UAC on all Windows 7 computers prior to installing Doctors Access. Consult a qualified Microsoft Technician to assist in turning off User Account Controls and configuring your new Windows 7 machine on your peer network.* Come into Live Support with a new Windows 7 computer properly configured on your network with UAC turned off and we will assist you in installing Doctors Access** for free. Re-configuring Windows 7 and reinstalling Doctors Access on improperly configured computers and networks is not covered in your support agreement. We can refer you to a qualified technician.

Q. Is it Ok to upgrade my existing computers to Windows 7?

A. Windows 7 Upgrades work best on newer more powerful computers. Older machines that are currently running Windows XP Professional (or before) were purchased well before Windows 7 was developed. You might experience poor performance from such upgrades or the computer might not work at all. Consult a qualified Microsoft Technician before upgrading any machine to Windows 7. For Windows 7 hardware requirements visit http://windows.microsoft.com/en-US/windows7/products/system-requirements For Doctors Access hardware and system software requirements visit http://www.doctorsaccess.com/system-requirements.html

Q. Is it Ok to have Windows 7 and Windows XP computers on the same Local Area Network?

A. Windows 7 and Windows XP can coexist as they are configured correctly. Upgrade printer and device drivers and configure network settings to insure proper operation. Consult a qualified Microsoft Technician to assist in device driver upgrades and network configuration tasks. Windows 7 network configuration tasks are not covered in your Doctors Access Support agreement.

Q. Does Doctors Access run OK on Vista?

A. No. Doctors Access does not support Vista.

* User credentials must be identical on all machines in a peer network to ensure connectivity of each user across the network.

**Administrative Rights are still required to install Doctors Access on a Windows 7 computer.

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